Privacy Policy

Information about you:

In order for me to fulfil my responsibilities as a reiki practioner I will need to record personal information about you. This information includes your name, email address and telephone number.

Your contact details will be only be used to contact you in connection with appointments or in response to your contacting me.

This personal information will be held for a period of three years after the cessation of our reiki relationship, except where there is a mutually agreed decision to retain it for longer or where I believe that it is in my best professional interests to do so.

Your information will never be shared with any other party save where there is a legal requirement for me to do so.

Records of contact between us:

I will hold your name, email address and telephone number on my mobile phone (and my PC) until our reiki relationship ends and then I will delete them from my contact list. However my phone will retain summary records of calls made to or from your number (date and duration) and any recorded messages for a period of time.

If we communicate by text or by email, these records may be kept by my mobile phone provider for the period maintained by them. My mobile phone is a smart phone and could therefore also have your texts and email and email address available on it. The phone is password protected and details are stored in ‘the cloud’ so they can be restored if my phone is lost or stolen.

Your rights:

You have the right to ask to see any information held by me about you. To do this please either ask me or submit a request in writing. You also have the right to ask for information that you believe to be incorrect to be rectified. I will endeavour to provide you with the information requested within four weeks.

If I become aware of a situation where your personal information may have accidently or maliciously been obtained by a third party I will notify you within three days of this coming to my attention.

If you are concerned about the way that your information is being held please discuss this with me. If you are still unhappy you have the right to complain to the Information Commissioners Office.